Housekeeping Supervisor

About Us

High Spirits Hospitality is the parent company to Liquid Catering, Events at Judson Mill, The 405, Bravo1 Protection, and High Spirits Events. What started as a small bartending company in our owner's garage in 2011 has grown into a thriving business with 40 full-time employees and 100+ part-time employees providing services for over 1,000 events a year. We are driven with the vision of providing exceptional customer service to our clients, as well as embracing a REMARKABLE team culture for our employees.

Our Values:

We are...

• Radically Inclusive

• Embracing Individuality

• Making Life Fun

• Active Learners

• Responsible Citizens

• Keepin' It Real

• Ahead of the Curve

• Bold

• Leading with Heart

• Exceeding Expectations Everyday

We are looking for a full-time Housekeeping Supervisor. We have three event spaces, two offices, a warehouse, and two Airbnb apartments that need daily and weekly cleaning. Ideal hours would be Thursday-Monday, although you could take periodic weekends off and work short Sundays as needed.

Job Duties

• Supervise and direct housekeeping staff to ensure all facilities are clean, maintained, and prepared to exceed client and guest expectations. You’d be supervising 1-2 staff members with varying schedules. Depending on the season and staffing levels, you’d be completing 50-80% of the tasks yourself.

• Compile housekeeping staff schedules and task lists. Ensure cleaning of rooms, hallways, restrooms, parking areas, offices, outdoor, and common areas is completed according to established checklists, schedules, and quality standards.

• Ensure event venue spaces are prepared and housekeeping products are stocked for events.

• Manage laundry operations, including scheduling, quality control, and proper handling of washing, drying, pressing, and folding of towels and tablecloths.

• Supervise dish room operations, ensuring dishes are properly washed, dried, polished, sorted, and stored.

• Monitor housekeeping inventory levels and communicate purchasing needs for cleaning supplies, linens, and equipment in a timely manner.

• Conduct inspections of completed work and address deficiencies through coaching, retraining, or corrective action.

• Oversee Airbnb apartment turnovers to ensure all units meet cleanliness and presentation standards within strict timeframes (11:00 AM–3:00 PM).

• Coordinate event setup and breakdown according to approved floor plans, including proper placement of tables, chairs, linens, and equipment. Provide hands-on support as needed, including managing work that involves stairs.

• Coordinate daily work assignments, prioritize time-sensitive tasks, and adjust staffing as needed to meet operational demands.

• Train new team members on cleaning procedures, safety protocols, and quality standards.

• Foster a culture of accountability, efficiency, and attention to detail across the housekeeping team.

Expectations

• Be on time for work each day as scheduled.

• Attend and be well-prepared for all event shifts, staff meetings, training, and retreats.

• Manage and prioritize incoming tasks and requests from the CEO and senior team members.

• Must be able to complete tasks on time and efficiently.

• Own a cell phone with text, voice, and data plan that can be used for work purposes.

• Must use company technology tools appropriately.

• Provide exceptional customer service to our clients and guests.

• Must be able to think critically and problem solve, sometimes in very high stress situations.

• Demonstrate excellent organizational and verbal and written communication skills.

• Come to work with a positive attitude, ready to work hard and be a supportive team member.

• Demonstrate exceptional leadership and delegation skills.

• Be familiar with all policies, products, and services offered by our company.

• Must have a vehicle and be able to drive between locations.

• Continue to foster the company culture of High Spirits Hospitality by being an active, passionate member of the operations and event teams.

Perks

• Hourly pay of $18.00-$20.00 an hour, based on experience.

• Access to company health insurance.

• Paid Time Off & Paid Holidays.

• Weekly pay.

• Must be able to lift and move 50 lbs. without assistance.

• Must be able to lift 20 lbs. overhead.

• Must have the stamina to work 8 hour shifts on your feet.

• Must own a vehicle and be able to drive it to work (have to drive between locations).

• Must have a valid driver’s license with a clean driving history (will have to drive company vehicles) 

• Must own a cell phone with a data plan.

• Must be at least 21 years of age.

• Must be available most Saturdays and some Sundays.

• Must be able to speak, read, and write English.

• Must have a clean criminal history.

• Must be willing to comply with our Workplace Wellness Policy.